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Support

Last updated September 13, 2026

Most questions are answered below. If yours is not, write to support@aimacros.app — a person reads it, usually within one business day.

Get in touch

Email support@aimacros.app. If you are reporting something that went wrong, the two things that help most are what you typed or photographed and what you expected instead.

For privacy requests specifically, use privacy@aimacros.app — see the privacy policy for what you can ask for.

Common questions

A meal came out wrong. How do I fix it?
Two ways. Say what was wrong in the chat — “it was a double”, “no rice”, “add guacamole” — and AIM amends that meal rather than logging a second one. Or open the entry and tap any number to type over it. Manual edits are laid on top of the estimate and are kept.
How do I add a nutrient that isn't in the list?
Account → Metrics → Add. Give it a name, a unit and a daily or weekly goal. It is estimated on every meal from then on. Pin it if you want it on your meal cards; leave it unpinned and it is still recorded and still charted.
How do I set a cap rather than a goal?
When you set the number, choose “stay under” instead of “reach”. Capped metrics fill toward a limit, turn to a warning color when passed, and flag the meal that crossed the line at the moment you log it.
How do I add an ingredient to watch for?
Account → Flags → Watch terms. Add the term — an additive, a sweetener, an oil, an allergen — and AIM flags any meal it appears in, marked as your own term rather than general advice.
AIM isn't reading my workouts.
Check Apple's Health app → Sharing → Apps → AIM, and make sure Active Energy is allowed. iOS grants Health permissions per data type, and declining one at the prompt does not block the rest — so it is common for one to be off while the others are on.
How do I delete my account?
Account → Delete account, inside the app. That removes your log, your photos and your account record within 30 days. It cannot be undone.
Is there an Android version or an iPad app?
Not yet. AIM is an iPhone app. It runs on an iPad in compatibility mode but is not designed for it, and there is no Android version at this time.

About accuracy

AIM estimates. It is usually close on calories and macros and less certain on micronutrients, because vitamin and mineral content varies with soil, cultivar, storage and cooking in ways no photograph contains. The assumptions printed under each meal are there so you can see which one to correct.

It will not invent a number it cannot support. If a photo is genuinely unreadable it logs a blank entry and says so rather than guessing a meal — a plausible wrong answer is indistinguishable from a real one.